AllGenetics supports you after project delivery, even through the peer-review process
During our seven years as a genomics-service provider, scientists from all around the world have mentioned time and again that our excellent communication skills, both while the project is on-going and after delivery, are one of the reasons why they choose AllGenetics as their trusted genomics partner. We are now highlighting this distinctive feature and standardising our "after-sales service".
This "after-sales service" goes hand-in-hand with every project AllGenetics delivers. So, at no additional cost, you will be able to contact our project specialists to discuss your results and get support during the peer-review process of your scientific articles. This is where we stand out in comparison to other international genomics service providers.
At AllGenetics you will be able to reach anyone on our team (Verónica, Antón, Neus, Belén, Rocío, Alejandra...) to discuss your results even during the editorial process of your manuscript. All you have to do is let us know in advance when you would like to make use of these free sessions so we can schedule either phone or video-conference calls.
The number of sessions provided will vary between one and five depending on the size of the project. For extensive, long-standing projects, our specialists will be glad to visit you in person and address all the questions you may have concerning your genomics results.
We look forward to hearing from you!